Wyndham Hotels In Hot Water Over Credit Card Data

In its complaint, the FTC alleges that Wyndham’s privacy policy misrepresented the security measures that the company and its subsidiaries took to protect consumers’ personal information, and that its failure to safeguard personal information caused substantial consumer injury.  The agency charged that the security practices were unfair and deceptive and violated the FTC Act.  

Wyndham and its subsidiaries license the Wyndham name to approximately 90 independently-owned hotels, under franchise and management agreements.

When you go on vacation, the last thing you want to do is be hassled with a credit card problem because someone at your hotel screwed up. But, according to the Federal Trade Commission (FTC), that’s what’s happened to a lot of folks who stayed at Wyndham Hotels. 

The FTC has filed suit against global hospitality company Wyndham Worldwide Corporation and three of its subsidiaries for alleged data security failures that led to three data breaches at Wyndham hotels in less than two years. 

According to the agency, these failures led to fraudulent charges on consumers’ accounts, millions of dollars in fraud loss and the export of hundreds of thousands of consumers’ payment card account information to an Internet domain address registered in Russia.

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